FAQ's
What types of products do you offer ?
We offer a wide range of products, including medical supplies (first aid kits, PPE, etc.), office supplies (stationery, furniture, etc.), building supplies (tools, materials, etc.), and industrial/commercial supplies (safety equipment, machinery, etc.). Our catalog is designed to cater to various needs.
How do I place an order for products in different categories ?
You can add products from different categories to your cart and proceed to checkout as usual. Our website is designed to handle mixed-category orders seamlessly.
Are the medical supplies on your site certified and compliant with industry standards ?
Yes, all our medical supplies adhere to relevant industry standards and certifications. We source from reputable manufacturers to ensure the quality and compliance of our medical products.
Do you sell bulk quantities for businesses ?
Absolutely. We offer bulk purchasing options for businesses, institutions, and organizations. For large or recurring orders, we recommend contacting our dedicated business support team for personalized assistance.
What payment methods do you accept ?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All available options will be presented during the checkout process.
Can I track the delivery of my order ?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or through the designated courier's website.
What is your return policy for medical supplies ?
Due to the nature of medical supplies, returns are subject to specific guidelines. Please refer to our 'Returns and Exchanges' page for detailed information on the return process for medical items.
Do you offer discounts for bulk orders ?
Yes, we provide discounts for bulk orders. The larger the quantity, the greater the potential for savings. Contact our business support team for a customized quote for your bulk purchase.
Are your industrial and commercial supplies suitable for small businesses as well ?
Absolutely. We cater to a wide range of businesses, from small enterprises to large corporations. Our industrial and commercial supplies are curated to meet the needs of businesses of all sizes.
How do I contact customer support for inquiries or assistance ?
You can reach our customer support team through the 'Contact Us' page on our website. We also provide customer support via email and phone during business hours. Our team is here to assist you with any questions or concerns you may have.
What safety measures are in place for the handling of medical supplies during the ongoing pandemic ?
We strictly adhere to health and safety guidelines in the handling and shipping of medical supplies. Our team follows rigorous hygiene practices to ensure the safety of our customers and staff.
Can I set up a recurring order for office supplies ?
Yes, we offer a subscription service for recurring orders. You can set up automatic deliveries for office supplies based on your preferred schedule. This is a convenient option for businesses that require a steady supply of essential office items.
If you have additional questions or concerns not covered in this FAQ, please feel free to contact our customer support team for further assistance. We aim to provide a comprehensive solution for all your supply needs.